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Errors Errors Errors

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Why is it so difficult to fix this problem??? Support no. 229752

Since many weeks nothing happened. 

The problems in the game:

Wrong Name, no points, no fish album, fishing club does not work, NOTHING

There is a wrong profile called mobile.h.5bb91d4fc7fb553f. Please delete this. this is wrong.

The game is super, but with this heavy errors the game doesnt makes fun. Please fix this promptly. I listed all errors in the mail to the support team. Fixing cant be so difficult. 

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